Return & Exchange Policy

At CHRONOSCENTS, we are committed to delivering premium products with the highest quality standards.

Due to the nature of our products, all sales are final.

No Return / No Exchange

We do not offer returns or exchanges for:

• Change of mind
• Personal preference regarding fragrance
• Incorrect order placed by the customer

Eligible Claims

Claims are only accepted in the following cases:

• Damaged product received
• Wrong item delivered

Claim Time

Customers must contact us within 24 hours of delivery.

Required Information

Please provide:

• Order number
• Clear photos of the product and packaging

Conditions

The product must be:

• Unused
• In original packaging
• Reported within 24 hours

By placing an order, you agree to this policy.